Frequently Asked Questions


🧸 What kinds of items do you sell?

Vanessa’s Cozy Cute Collectibles specializes in kawaii collectibles including squishies, plushies, blind boxes, fidget toys, cozy accessories, and other adorable finds perfect for collectors and gift lovers alike!

💌 How long does shipping take?

Orders are typically processed and shipped within 2–5 business days. Shipping times may vary during holidays, launches, or live sale events.

📦 What if my order arrives damaged?

We carefully package all orders, but if your item arrives damaged please contact us within 48 hours of delivery with photos of the item and packaging so we can help make it right.

🌎 Do you ship internationally?

At this time we primarily ship within the United States, but international shipping options may become available in the future.

✨ Are your items authentic?

We strive to source authentic products and collectibles from trusted wholesalers, distributors, and small businesses whenever possible.

🧁 Will sold out items restock?

Some popular items may restock depending on supplier availability! Follow our Instagram and Whatnot for restock announcements and sneak peeks.

🎁 Do you offer mystery boxes or surprise bundles?

Yes! Mystery bags, surprise bundles, and themed collectible packs may be available during special drops and live sales.

🐻 Are these toys safe for children?

Some items may contain small parts and are intended for collectors or children over 3 years old. Adult supervision is recommended when appropriate.

💖 Can I request specific squishies or collectibles?

Absolutely! We love hearing what our community is searching for. Feel free to message us with requests or wishlist items and we’ll do our best to source them.

📱 How can I contact you?

You can reach us through:

  • Instagram: @vanessa_cozycute
  • Website contact form/email

We love connecting with fellow collectors! ✨

🌸 Do you accept returns or cancellations?

Due to the collectible nature of many items, all sales are generally final unless an item arrives damaged or there is an issue with your order. Please contact us if you have any concerns!